Frequently Asked Questions

Honest answers to everything businesses want to know before working with Promeraki.

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General Information

How do we know if Promeraki is the right partner for our project?

Start with a focused conversation about your product, devices, and platform goals. Our engineers review your use case, technical challenges, and growth plans, then explain how a scalable IoT platform should be designed. This helps you quickly understand whether our expertise aligns with your product vision and long-term platform strategy.

Which cloud platforms and technologies do you typically work with?

We build IoT platforms on major cloud environments such as AWS and Azure, along with modern backend and data infrastructure. The stack is selected based on device scale, connectivity model, and long-term operational cost.

Do you only build new platforms, or can you improve an existing one?

We support both scenarios. Some clients engage us to build platforms from scratch, while others bring us in to stabilize, optimize, or modernize an existing system.

Which industries does Promeraki serve?

Promeraki builds IoT solutions for manufacturing, agriculture, irrigation, energy, utilities, logistics, retail, consumer IoT, smart buildings, smart cities, oil and gas, mining, electronics, and hardware companies.

Do you build custom IoT platforms for specific industries?

Yes, we design custom IoT platforms based on your devices, users, workflows, data flow, business goals, and industry-specific operating needs.

Can you connect our existing devices to the cloud?

Yes, we connect existing hardware and firmware with cloud systems using MQTT, HTTP APIs, gateways, OTA flows, and secure device communication.

Do you support both MVP and production-ready IoT systems?

Yes, we help teams build IoT MVPs, validate product ideas, and scale them into secure, stable, production-ready platforms.

Can you modernize an existing IoT platform?

Yes, we modernize legacy IoT platforms by improving architecture, migrating data, rebuilding dashboards, restructuring integrations, and reducing technical debt.

Do you provide ThingsBoard customization services?

Yes, we customize ThingsBoard dashboards, widgets, rule chains, telemetry flows, device management, alerts, integrations, and multi-tenant setups.

Can you build dashboards and mobile apps for IoT platforms?

Yes, we build web dashboards, admin panels, mobile apps, user portals, reporting views, alerts, and role-based access for IoT users.

Which cloud platforms do you work with?

We work with AWS, Azure, and custom cloud infrastructure based on your device volume, data load, security needs, and integration requirements.

How do you keep IoT platforms secure?

We follow secure device authentication, encrypted communication, role-based access, cloud security practices, audit logs, and controlled data access.

How do we start an IoT project with Promeraki?

Share your industry use cases, device details, current system, and business goals. Our team will review it and suggest the right IoT platform approach.

Pricing & Plans

Will our product ideas and data remain confidential?

Absolutely, all discussions are kept strictly confidential. If needed, we sign an NDA before reviewing any technical details, product designs, or architecture documents.

Do you support businesses outside your local region?

Yes, Promeraki works with product businesses globally. Our teams collaborate remotely and support IoT platform development across different markets and deployments.

Usage & Workflow

Can Promeraki help decide whether to build a custom IoT platform or adopt an existing solution?

Yes, Promeraki evaluates product requirements, scalability expectations, and operational needs to determine whether a custom platform or an existing IoT solution is more suitable for the long term.

Why do businesses work with Promeraki for ThingsBoard implementation?

Promeraki builds structured, production-ready ThingsBoard platforms instead of quick experimental setups. The result is a stable platform designed to support growing device deployments and long-term operations.

What happens after I submit the contact form?

Our team reviews your request, understands your product goals, and responds within one business day. We then schedule a short discussion to understand your devices, platform needs, and next steps.

Security & Privacy

How does Promeraki evaluate an existing IoT platform?

Promeraki reviews the current architecture, device communication, integrations, and operational workflows. This assessment helps identify structural limitations and define a modernization path aligned with product growth.

Can Promeraki join a project that is already under development?

Yes, if your platform is partially built or facing technical challenges, our engineers can review the system, identify issues, and support development or stabilization.

Can Promeraki build the complete IoT platform around our devices?

Yes, we design and build the entire IoT platform, including connectivity, data pipelines, APIs, dashboards, and operational infrastructure. The architecture is structured so your device fleet and product features scale without platform limitations.

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